Submit a request for Emergency IT Support here.

Our team will get back to you shortly.

Our IT support is designed to support customers experiencing issues requiring extremely quick and effective resolutions by seasoned IT professionals expert in complex applications and middleware.  If your issues are with your routers, switches, storage and servers…we’ll point you in the right direction, but that’s not our focus.  If you are seeing performance issues or outages, HA systems not working, confusion around troubleshooting slowdowns between application and infrastructure groups, you should reach out to us.

Our focus is on high performing applications written in all major languages, hosted on-premise or in the cloud running on Linux, Windows, mainframe, or containerized apps.  We support applications dependent on middleware like MQ, as well as those that are not.

All of our customers are important to us, but our IT Support help desk is designed to aid customers in order of priority. To apply for full, 24/7 support by our expert team, please consider registering for one of our managed services plans.

Our emergency IT support procedures follow a standard escalation process.  We understand that your system outages and emergencies don’t always work 9-5.  We implemented our Emergency Support program to cater to companies that might not have planned or prepared for system outages or other major emergencies including, but not limited to, gaps in staff support, or unplanned software audits. We assure you that our team is equipped to put out your fires and help you avoid similar situations in the future.  If you’re tired of the firefight and ready to implement a solution that will ease these pain points in the future, you might consider subscribing to one of our 24/7 monitoring and maintenance plans.

By submitting the form below for emergency IT Support, you acknowledge that you agree to our terms and conditions and will adhere to the conditions therein.